chat site

Frankie Shannon
Frankie Shannon Member Posts: 457
in Breast Cancer #1
Hi i'v been trying to get into the chat site but to no a vale anybody having the same problem Hugs Frankie

Comments

  • VickiSam
    VickiSam Member Posts: 9,079 Member
    #2
    Frankie ....
    My suggestion is to contact the ACS adminstrator -- 800 number on the front page of our site.

    Good luck ..


    Vicki Sam
  • Frankie Shannon
    Frankie Shannon Member Posts: 457
    #3
    VickiSam said:

    Frankie ....
    My suggestion is to contact the ACS adminstrator -- 800 number on the front page of our site.

    Good luck ..


    Vicki Sam

    Thanks Vicki Sam will do

    Thanks Vicki Sam will do
  • sylvan
    sylvan Member Posts: 66
    #4
    Frankie Shannon said:

    Thanks Vicki Sam will do

    Thanks Vicki Sam will do

    can't get onto chat
    Did you get a response? I've been trying for days and can't get on either.
  • lilac08
    lilac08 Member Posts: 6
    #5
    chat site
    I haven't been able to get on chat site for a while. Good Luck with 800 department; I called about site being slow a while back ; and e-mailed about not being to get on chat site. I received a e-mail saying " no one else has complained "
  • greta
    greta Member Posts: 237 Member
    #6
    CSN chat
    Please make sure Java is running on your computer. You can find out (free) at http://www.java.com/en/download/help/testvm.xml.

    If you have the latest version and still have trouble, one member told me that she deleted Java and downloaded it again. That resolved her problem and enabled her to get in.

    I'm able to access chat without difficulty, as do others, so whatever the access issue is, it doesn't seem to be due to the chat program.

    If Java isn't the issue in your case, it might be a firewall issue or something with your settings. Even if you haven't changed anything yourself, your computer may have updated software that has affected something. It's these types of user problems that we aren't able to solve since they are unique to the user's particular situaion...hardware, software, internet connection, etc.

    Regards,
    Greta
    Your CSN staff
  • Kylez
    Kylez Member Posts: 3,761 Member
    #7
    greta said:

    CSN chat
    Please make sure Java is running on your computer. You can find out (free) at http://www.java.com/en/download/help/testvm.xml.

    If you have the latest version and still have trouble, one member told me that she deleted Java and downloaded it again. That resolved her problem and enabled her to get in.

    I'm able to access chat without difficulty, as do others, so whatever the access issue is, it doesn't seem to be due to the chat program.

    If Java isn't the issue in your case, it might be a firewall issue or something with your settings. Even if you haven't changed anything yourself, your computer may have updated software that has affected something. It's these types of user problems that we aren't able to solve since they are unique to the user's particular situaion...hardware, software, internet connection, etc.

    Regards,
    Greta
    Your CSN staff

    Thanks Greta!

    Thanks Greta!
  • beachmom
    beachmom Member Posts: 50
    #8
    greta said:

    CSN chat
    Please make sure Java is running on your computer. You can find out (free) at http://www.java.com/en/download/help/testvm.xml.

    If you have the latest version and still have trouble, one member told me that she deleted Java and downloaded it again. That resolved her problem and enabled her to get in.

    I'm able to access chat without difficulty, as do others, so whatever the access issue is, it doesn't seem to be due to the chat program.

    If Java isn't the issue in your case, it might be a firewall issue or something with your settings. Even if you haven't changed anything yourself, your computer may have updated software that has affected something. It's these types of user problems that we aren't able to solve since they are unique to the user's particular situaion...hardware, software, internet connection, etc.

    Regards,
    Greta
    Your CSN staff

    chat room
    I've not been able to get in either. I checked the java and it is running. I've requested a registration a number of times and I never receive a response......in either my CSN mail or my email.

    Any suggestions?

    Thanks,
    Keely

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