The Cancer Survivors Network (CSN) is a peer support community for cancer patients, survivors, caregivers, families, and friends! CSN is a safe place to connect with others who share your interests and experiences.
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can't get onto chatFrankie Shannon said:Thanks Vicki Sam will do
Thanks Vicki Sam will do
Did you get a response? I've been trying for days and can't get on either. -
CSN chat
Please make sure Java is running on your computer. You can find out (free) at http://www.java.com/en/download/help/testvm.xml.
If you have the latest version and still have trouble, one member told me that she deleted Java and downloaded it again. That resolved her problem and enabled her to get in.
I'm able to access chat without difficulty, as do others, so whatever the access issue is, it doesn't seem to be due to the chat program.
If Java isn't the issue in your case, it might be a firewall issue or something with your settings. Even if you haven't changed anything yourself, your computer may have updated software that has affected something. It's these types of user problems that we aren't able to solve since they are unique to the user's particular situaion...hardware, software, internet connection, etc.
Regards,
Greta
Your CSN staff -
Thanks Greta!greta said:CSN chat
Please make sure Java is running on your computer. You can find out (free) at http://www.java.com/en/download/help/testvm.xml.
If you have the latest version and still have trouble, one member told me that she deleted Java and downloaded it again. That resolved her problem and enabled her to get in.
I'm able to access chat without difficulty, as do others, so whatever the access issue is, it doesn't seem to be due to the chat program.
If Java isn't the issue in your case, it might be a firewall issue or something with your settings. Even if you haven't changed anything yourself, your computer may have updated software that has affected something. It's these types of user problems that we aren't able to solve since they are unique to the user's particular situaion...hardware, software, internet connection, etc.
Regards,
Greta
Your CSN staff
Thanks Greta! -
chat roomgreta said:CSN chat
Please make sure Java is running on your computer. You can find out (free) at http://www.java.com/en/download/help/testvm.xml.
If you have the latest version and still have trouble, one member told me that she deleted Java and downloaded it again. That resolved her problem and enabled her to get in.
I'm able to access chat without difficulty, as do others, so whatever the access issue is, it doesn't seem to be due to the chat program.
If Java isn't the issue in your case, it might be a firewall issue or something with your settings. Even if you haven't changed anything yourself, your computer may have updated software that has affected something. It's these types of user problems that we aren't able to solve since they are unique to the user's particular situaion...hardware, software, internet connection, etc.
Regards,
Greta
Your CSN staff
I've not been able to get in either. I checked the java and it is running. I've requested a registration a number of times and I never receive a response......in either my CSN mail or my email.
Any suggestions?
Thanks,
Keely
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