How should I handle flipant radation tech

462lt
462lt Member Posts: 117
edited March 2014 in Colorectal Cancer #1
I try and treat everyone really nice and have a sense of humor as I go through this process and not think I'm the only one in the world. That being said a new radition tech as been added to my team and I just can't stand her whole atitude. My usual one is wonderful and all the people who have helped him have been wonderful. The first thing that happened was she did not have my mat set up right and I knew it at the the time but I didn't say anything.(my mistake)so she had to come back in the room and readjust the table half way trought the treamtent. That does not inspire confidence. Then as the week went on just a general atitude that I was a piece of meat (not comnicating etc). The final blow was yesterday when she left the room with my butt hanging out in the wind. Mike would always make she I was covered and say nice things call out measurement etc so I knew he knew what he was doing. I really believe that on a scale of 1- 1000 this is 1000 to us and it should be to them. You either have a calling for onc or you should be taking pictures of broken arms. How should I handle this? Talk to Mike, talk to her, talk to the team, or talk to the super? I really hate confrontation but I can't let this stand. Am I being to critical? or emotional? Been a rough week.
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Comments

  • John23
    John23 Member Posts: 2,122 Member
    You have to be your own advocate.


    There are good and bad in all of life, and you just have to sort 'em
    out and treat 'em like socks with holes; toss 'em out.

    Really! There are bad nurses, doctors, lawyers, pharmacists,
    and every now and then..... a paper boy that throws the paper
    in a puddle.

    I would make it a point to relate my feelings and experiences
    with the management. It's not just "for me", it's for anyone else
    that's being treated like that.

    They can't fix a problem if they don't know they have one,
    and more often than not, your complaint isn't the first.

    This is why I advocate carrying a Tazer to medical exams.


    John
  • tootsie1
    tootsie1 Member Posts: 5,044 Member
    Terrible
    I wish you lived near my son, so he could be your radiation therapist! He's so kind and caring, which is what they all should be. You were not treated well and should definitely complain.

    *hugs*
    Gail
  • abrub
    abrub Member Posts: 2,174 Member
    Let management/your dr know
    They don't always know what's going on behind the scenes, and must know when people are being treated disrespectfully and/or proper care isn't taken with the treatment.

    (I had a nurse who screwed up my basics during intake, putting my temp in for my weight in kg, and I ended up having chemo based on a weight 80 pounds heavier. Procedures were changed after that incident, and fortunately, I was no worse for the wear.)

    Speak out - it's your body, your life.
  • PhillieG
    PhillieG Member Posts: 4,866 Member
    Supervisor
    I would talk to Mike then bring it to the attention of their supervisor. Their attitude is unprofessional and potentially hazardous. I'm sure most would agree that 99.999% of the techs & nurses are super-nice and caring but there are always that .001% who are not. They NEED to be made aware that they need to get their act together or find another vocation.

    Out of the many times I've been in a similar situation, I always try to make sure my **** is covered in more ways than one. Like others have said, we need to be our own advocates and after many of the procedures, we are at times left with little dignity. I guess to them a butt is no big deal but(t) if it were theirs they might think differently.

    "Mike would always make she I was covered and say nice things call out measurement etc"
    Do you mean like 36-26-36?
    ;-)
  • coloCan
    coloCan Member Posts: 1,944 Member
    PhillieG said:

    Supervisor
    I would talk to Mike then bring it to the attention of their supervisor. Their attitude is unprofessional and potentially hazardous. I'm sure most would agree that 99.999% of the techs & nurses are super-nice and caring but there are always that .001% who are not. They NEED to be made aware that they need to get their act together or find another vocation.

    Out of the many times I've been in a similar situation, I always try to make sure my **** is covered in more ways than one. Like others have said, we need to be our own advocates and after many of the procedures, we are at times left with little dignity. I guess to them a butt is no big deal but(t) if it were theirs they might think differently.

    "Mike would always make she I was covered and say nice things call out measurement etc"
    Do you mean like 36-26-36?
    ;-)

    We'.re under enough stress as it is; to endure more from those
    to whom we entrust our lives with to be properly administered to is unwarranted and should not be tolerated. One would think any "professional" treating cancer people( or any one needing medical attention, for that matter) would exhibit the appropriate consideration and courtesy. You owe it to yourself to complain, either to radiologist directly (and if it doesn't seem to register, go to superior(s)) or go directly to higher ups. If you need moral support, here we are.....steve
  • geotina
    geotina Member Posts: 2,111 Member
    Dignity
    There is no reason or excuse not be treated professionally and with complete dignity. There was a very young chemo nurse at George's onc's office and when I went with him I heard a few women ask for a different nurse to administer their chemo. They simply said something to the effect "No offense intended but I would like a different nurse to administer my chemo". Needless to say, she is no longer there.

    Speak up before this person screws up.

    Take care - Tina
  • z
    z Member Posts: 1,414 Member
    geotina said:

    Dignity
    There is no reason or excuse not be treated professionally and with complete dignity. There was a very young chemo nurse at George's onc's office and when I went with him I heard a few women ask for a different nurse to administer their chemo. They simply said something to the effect "No offense intended but I would like a different nurse to administer my chemo". Needless to say, she is no longer there.

    Speak up before this person screws up.

    Take care - Tina

    Laura
    Hi Laura,

    I was fortunate that I had professional techs helping me through radiation tx. I know of a patient that only wanted women techs, as she felt more comfortable, and just asked, and then only had women techs. I like the approach Tina suggested. Theres no reason you should be made to feel uncomfortable. I hope that you will not have to deal with this tech this week, unless you are able to ask for what you need from her, as I know you don't need that added stress, you just want your tx and you want to go. I wish you a better week. Lori
  • Kerry S
    Kerry S Member Posts: 606 Member
    When they were cooking my butt
    When they were cooking my butt on the rad table they were always great. However, one time when they thought I had blockage they had me get a barium x-ray. This was in the 5th week of chemo/rad. My rectum was like a cooked steak. The tech kept trying to shove the enema tool in me. I told him to get a smaller one as it hurt like hell. After a much heated discussion he got a smaller one. He said it will not stay in and I said not to worry as I would hold the damn thing. He then said, “there was a lot of blood coming out of me with the big one”. DUH!!!

    Come to find out that the big one had a sharp edge on it from manufacturing. Every time he tried to shove it in, he was cutting the hell out of me. As I staggered out of that mess the nurse holding me up apologized for his actions.

    I think we all have to just understand, these folks are human just like us. Some are good at their jobs and some just take a lot of stupid pills. When you get one on the stupid pills let management know about it. They need to know. Hospitals are a business.

    The sad part for the techs is when they get one of us that is taking stupid pills. They have no recourse.

    Kerry
  • 462lt
    462lt Member Posts: 117
    Kerry S said:

    When they were cooking my butt
    When they were cooking my butt on the rad table they were always great. However, one time when they thought I had blockage they had me get a barium x-ray. This was in the 5th week of chemo/rad. My rectum was like a cooked steak. The tech kept trying to shove the enema tool in me. I told him to get a smaller one as it hurt like hell. After a much heated discussion he got a smaller one. He said it will not stay in and I said not to worry as I would hold the damn thing. He then said, “there was a lot of blood coming out of me with the big one”. DUH!!!

    Come to find out that the big one had a sharp edge on it from manufacturing. Every time he tried to shove it in, he was cutting the hell out of me. As I staggered out of that mess the nurse holding me up apologized for his actions.

    I think we all have to just understand, these folks are human just like us. Some are good at their jobs and some just take a lot of stupid pills. When you get one on the stupid pills let management know about it. They need to know. Hospitals are a business.

    The sad part for the techs is when they get one of us that is taking stupid pills. They have no recourse.

    Kerry

    OMG
    I'm so sorry for that experience how awful. Thanks you for all replys I will say something not just for my sake but everyone elses maybe she doesn't know how she comes across. I know they are just people like us so I try to give them a break, but I work on airplanes with lots of people lifes in my hand and have ALWAYS remembered that it could be me or a family member or friend on that plane, but every once in awhile I have to remind coworkers of that as well guess this is no different. Thanks again.
  • karguy
    karguy Member Posts: 1,020 Member
    You should
    You should let the tech know how you feel.When I first met the onc I didn't like his attitude,so I called him dr.weeny,and told him why I thought he was a weeny,and he changed his attitude after that,if that doesn't work then you should talk to the supervisor.Good luck.
  • abmb
    abmb Member Posts: 311
    You have the right
    YOu have the right to speak your mind. This is your treatment, the techs should be in on the treatment of people because they care, not the money. I tell my staff at the Child Care Center, "Leave your bad ATTITUDES and PROBLEMS at the door before you come in to the Center!" Speak up, I know I would. God bless and take care, Margaret
  • z
    z Member Posts: 1,414 Member
    karguy said:

    You should
    You should let the tech know how you feel.When I first met the onc I didn't like his attitude,so I called him dr.weeny,and told him why I thought he was a weeny,and he changed his attitude after that,if that doesn't work then you should talk to the supervisor.Good luck.

    karguy
    Hi Karguy,

    Thats is hysterical! I would have loved to seen the expression on his face. Thanks for a good laugh.

    Lori
  • leonesq
    leonesq Member Posts: 4
    Bad Rad Tech
    What a terrible time to run into someone who is incompetent in their work. The whole experience is bad enough you should not have to put up with that. I think you should make their supervisor aware of your issues. Keeping a positive attitude is such a big part of successful treatment and anyone who does not help you with that is a hindrance. I tried to keep in mind during my treatment that this is a job for the caregivers and health care professionals but at the end of the day you have to remember your fighting for your life, which is too short to put up with any BS from some knucklehead who should be doing something else for a living . If they don’t have the bedside manor and compassion that the great ones do they should not be working with (for) you . Besides it diminishes the above average job that most of the health care professionals do on a daily basis.Tell their boss, tell their bosses boss, tell everyone who'll listen.keep up the good fight and God bless.
  • KathiM
    KathiM Member Posts: 8,028 Member
    Wow! Great advice already given!!!
    I, personally, start with the source first. Not confronting, just calmly talking and saying that you are a bit upset at her performance. Share that it's tough being on the receiving end of the rads, as you are sure that it's tough to see all these people so sick...

    If that doesn't change her, then, talk to your fav...Mike. Ask HIM what to do...

    I only go to the top (supervisor) when necessary...after all else has failed. I had to do this on occasion, but then it was "I've tried to work this out myself, but I need your help...." it worked very well...I didn't look like a complainer, but I got my point across.

    Hugs, Kathi
  • KathiM said:

    Wow! Great advice already given!!!
    I, personally, start with the source first. Not confronting, just calmly talking and saying that you are a bit upset at her performance. Share that it's tough being on the receiving end of the rads, as you are sure that it's tough to see all these people so sick...

    If that doesn't change her, then, talk to your fav...Mike. Ask HIM what to do...

    I only go to the top (supervisor) when necessary...after all else has failed. I had to do this on occasion, but then it was "I've tried to work this out myself, but I need your help...." it worked very well...I didn't look like a complainer, but I got my point across.

    Hugs, Kathi

    This comment has been removed by the Moderator
  • 462lt
    462lt Member Posts: 117
    unknown said:

    This comment has been removed by the Moderator

    I'm so sorrry Graci
    Wow graci thats sounds awful.I am glad you are almost done. I like you have to drink all the water and somedays it is really hard to hold it. I have a 45 minute drive to work and am finding that I have to stop half way there to take care of business (not pee). Your story reminds me of one day I almost jumped out of my car while it was still moving to get to the bathroom at McDonalds.I did have the talk with the whole crew and explained that I like comunication and I would like it if everytime they call out that they are on my marks and what degrees for the machine etc. I explained that it gave me more confindence in the procedure and that I appreciated the professionalism. Then I basicly said if you ever leave my a$%#$^ hanging out again WE will not be talking alone. WE are all now on the same page. Thanks for all the advice and I have to say I really am getting wonderful care and hate to give the wrong impression.
  • greybeard64
    greybeard64 Member Posts: 254
    say something
    If you have enough dealings with any industry you are bound to run into the percentage of people who have no business in the business they are in. It certainly is not your fault and it is not something you should be expected to tolerate. I am not one for confrontation, for the most part, truth be told I worried a bit about repercussions. Nothing serious mind you, but suddenly I would be waiting longer for medicine say....
    I have complained, once about a nurse, and once to a surgeon. I talked to them about my issues, neither one was very receptive, but in both cases I was satisfied with the outcome in the long run.
    I hadnt realized this before but both instances involved a cathater, lol. The nurse was a older woman who seem to get easily frustrated with equipment. Somehow she could not figure out how to untangle the wires, hoses etc... that where hooked to me or coming out of me. I could see her frustration growing and when she yanked on one of the many IV lines I put my hand on the cathater tube. It was a reflex action, and she copped an attitude. In a snooty voice she told me I didnt have to hold onto it. I said I know but I felt more comfortable by doing so. She then ordered me to let go. can you imagine! I told her she could do whatever she liked but there wasnt a snowballs chance in H@$# I was letting go of that tube. She left in a huff, My wife fixed the tangle, in about twenty seconds, and then went to the head nurse. I never saw the nurse again. I wont go into the surgeon story, I will just say he wanted one thing, I wanted another. guess what, my body my choice, I win. I know he was not happy, and I have since found another surgeon and that probably saved my life.
    You have a right to expect proffesional care from everyone who is involved in your treatment, carelessness and bad attitudes are not something you should be burdened with. Your focus should be on your health not on the care or lack there of you are receiving.
    chris
  • z
    z Member Posts: 1,414 Member
    462lt said:

    I'm so sorrry Graci
    Wow graci thats sounds awful.I am glad you are almost done. I like you have to drink all the water and somedays it is really hard to hold it. I have a 45 minute drive to work and am finding that I have to stop half way there to take care of business (not pee). Your story reminds me of one day I almost jumped out of my car while it was still moving to get to the bathroom at McDonalds.I did have the talk with the whole crew and explained that I like comunication and I would like it if everytime they call out that they are on my marks and what degrees for the machine etc. I explained that it gave me more confindence in the procedure and that I appreciated the professionalism. Then I basicly said if you ever leave my a$%#$^ hanging out again WE will not be talking alone. WE are all now on the same page. Thanks for all the advice and I have to say I really am getting wonderful care and hate to give the wrong impression.

    Laura
    Hi Laura,

    Good for you, and being able to communicate what you needed from them. I don't think they'll be disrespectful anymore as you've set the boundries. I am gald that you are getting wonderful care. I wish you well. Lori
  • pluckey
    pluckey Member Posts: 484 Member
    just another thought to add
    just another thought to add to the great replies- you do NOT want someone who messes up you mat, or doesn't inspire any type of confidence in the procedure...you don't want any harmful effets of radiation not going precisely where intended, it's bad enough getting it in the first place....so i's dimply ask for another tech and schedule it around those days if possible

    good luck

    Peggy
  • snommintj
    snommintj Member Posts: 601
    pluckey said:

    just another thought to add
    just another thought to add to the great replies- you do NOT want someone who messes up you mat, or doesn't inspire any type of confidence in the procedure...you don't want any harmful effets of radiation not going precisely where intended, it's bad enough getting it in the first place....so i's dimply ask for another tech and schedule it around those days if possible

    good luck

    Peggy

    Bad service is a blessing, sort of
    When I was first diagnosed, things got a bit muted for me. The whole whirlwind of cancer had deafened most of my senses. Then I ran into **** nurses assistant that just thought he was House. He was the most arrogant, insulting, and ignorant person I have met in years. I got seriously angry at him for a comment he made about my nurse. I dwelled on that for days. Then, I realized his ridiculousness had actually taken my mind off cancer for several days. What a relief it had been. Now I look forward to dumbasses, as long as the job gets done.