Reply or new comment?

JanJan63
JanJan63 Member Posts: 2,478 Member
in Colorectal Cancer #1

I've noticed- after all this time- that I seem to only be able to comment by clicking on 'Reply' as New Comment never comes up for me. So it looks like I'm responding to the last comment whether I am or not. Any idea what I'm doing wrong or why that is? Thanks!

Jan

Comments

  • lizard44
    lizard44 Member Posts: 409 Member
    #2
    New Comment

    comes up for me only on the original post in the thread.

     

  • CSN_Simone
    CSN_Simone moderator Posts: 61
    #3
    Hi Jan,
     
    I'm Simone from the

    Hi Jan,

     

    I'm Simone from the CSN Support Team.

    Lizard44 is correct that the 'Add new comment' option will only be at the top of a node (otherwise known as a post). If you click this, you will be responding to the original post. If you wish to respond to one of the comments on the node, (to thank someone or clarify for example) you would select 'reply' on their comment. That will put your reply directly underneath their comment instead of at the bottom of the thread.

    Hopefully that clears things up and always feel free to reach out with any questions!

     

    Simone

    CSN Support Team

  • JanJan63
    JanJan63 Member Posts: 2,478 Member
    #4
    CSN_Simone said:

    Hi Jan,
     
    I'm Simone from the

    Hi Jan,

     

    I'm Simone from the CSN Support Team.

    Lizard44 is correct that the 'Add new comment' option will only be at the top of a node (otherwise known as a post). If you click this, you will be responding to the original post. If you wish to respond to one of the comments on the node, (to thank someone or clarify for example) you would select 'reply' on their comment. That will put your reply directly underneath their comment instead of at the bottom of the thread.

    Hopefully that clears things up and always feel free to reach out with any questions!

     

    Simone

    CSN Support Team

    Thanks! I feel like a dummy

    Thanks! I feel like a dummy for this. I'm not computer savvy at all. I'll do it that way from now on!

  • Trubrit
    Trubrit Member Posts: 5,804 Member
    #5
    JanJan63 said:

    Thanks! I feel like a dummy

    Thanks! I feel like a dummy for this. I'm not computer savvy at all. I'll do it that way from now on!

    You're not dumb

    remember, not knowing something doesn't make you dumb. 

    Asking and learning makes you very intelligent. 

    Sue - Trubrit

  • CSN_Simone
    CSN_Simone moderator Posts: 61
    #6
    JanJan63 said:

    Thanks! I feel like a dummy

    Thanks! I feel like a dummy for this. I'm not computer savvy at all. I'll do it that way from now on!

    Hi Jan,
     
    Glad to be of help.

    Hi Jan,

     

    Glad to be of help. Everyone is always welcome to ask for help when they need it. 

     

    Best Regards,

     

    Simone

    CSN Support Team

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