Spammers

button2
button2 Member Posts: 421
edited July 2015 in Breast Cancer #1

Can't something be done about the spamming that has become a daily problem on this site? I tried to answer one of them and it didn't go through at all. The site acts weird like maybe it's a virus. Ugh, it really ruins my desire to check in daily to see if I can provide support to anyone.

Comments

  • CSNSupportTeam
    CSNSupportTeam admin Posts: 225
    #2

    Hello button2,

    I'd like to sincerely apologize for the inconvenience and frustrations that the spamming has caused. While we do have securities in place, unfortunately we are not always able to prevent all spammers.

    Please know that this is a known issue.

    The CSN website is a great source of online support for patients and caregivers, and I hope that this experience has not discouraged you. Thank you for reporting this, and we certainly encourage you to continue to do so if you see any questionable activity.

    Best regards,

    Kim
    CSN Support Team

  • Puffin2014
    Puffin2014 Member Posts: 531 Member
    #3
    CSN Support Team said:

    Hello button2,

    I'd like to sincerely apologize for the inconvenience and frustrations that the spamming has caused. While we do have securities in place, unfortunately we are not always able to prevent all spammers.

    Please know that this is a known issue.

    The CSN website is a great source of online support for patients and caregivers, and I hope that this experience has not discouraged you. Thank you for reporting this, and we certainly encourage you to continue to do so if you see any questionable activity.

    Best regards,

    Kim
    CSN Support Team

    increased spammers

    yes, it really does seem like there's been an unusual increase in the spammers lately, I find myself flagging about 4 messages every morning.

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