Planned CSN outage

greta
greta Member Posts: 237 Member

Hello everyone, 

Between 3:00 and 4:00 Eastern Time this morning, CSN will be taken offline for about 2 hours.

Exhaustive efforts were made to find a way to restore all private messaages. I'm not qualified to provide technical details but the bottom line is that all private messages that you sent from September 2009 forward will be restored. That is as far back as private messages went prior to the recent upgrade. However, it was only possible to restore received private messages from September 2009 to October 2010. Messages from 12/22/12 to present, of course, are already available. Luckily, you will be able to access received messages via your sent messages if you kept them in a thread there.

The other thing that will be done during the outage is your friends list will be reformatted a bit. Friends who are online will display at the top of the list and alphabetized. Beneath them will be the remainder of your friends, also alphabetized. Since there is only one list now, some friends may appear twice. This is because there used to be two lists, one of people who friended you and another for those you friended.  All you have to do is unfriend one of the duplicates to correct the list.

Best,

Greta
aka Your CSN staff

Comments

  • NorahS
    NorahS Member Posts: 92
    Many Thanks Greta

    I know that it's frustrating to some posters here when upgrades take place, but they are necessary. Hopefully the upgrade will go smoothly and some of the problems that you've outlined are fixed.

    Thank you again for the work that you and others do here to keep the boards operational. Smile 

     

     

  • ConnieSW
    ConnieSW Member Posts: 1,688 Member
    NorahS said:

    Many Thanks Greta

    I know that it's frustrating to some posters here when upgrades take place, but they are necessary. Hopefully the upgrade will go smoothly and some of the problems that you've outlined are fixed.

    Thank you again for the work that you and others do here to keep the boards operational. Smile 

     

     

    Upgrade

    My thanks, too.  As frustrating as it is for us when things don't go well, it must be twice as bad for you since you have to see they get fixed.