Small Delay

We received (on answering machine) call at home today (I was still at work) that they had rescheduled (because NO authorization) John’s surgery from 8-26 to 9-2-11. John called me at work and was so upset, he wants to have the surgery and get this cancer out of his body. Well my first reaction was to also get upset. One of my colleagues was in my office we were about to meet with a patient that wants to talk to us in person. He would not discuss over phone. I called Moffitt (person that left message) of course I get an answering machine. At the same time the Gastroenterologist office was calling about colonoscopy prep. Dr. Meredith wants John to have colonoscopy before surgery. At the same time the patient that we were to meet with arrived. The patient was upset about testing and insurance. Long story short he told me “I would not understand what it was like to have cancer and have a delay because of insurance”. I told him I did understand and he yelled at me and told me I couldn’t because I didn’t have cancer. Well I started to cry (I have never done that before in a professional setting) then I blurted out that my husband had cancer and his surgery was postponed due to insurance. Thank goodness my colleague was there with me. I was so embarrassed and upset I stood up and excused myself, I went back to my office and cried. Then two more work problems arose that I had to handle. Called Gastro office back. Colonoscopy scheduled for 8-24-11. My colleague came to my office and I lost it again. This person & I are work colleagues (not good friends) so the entire time I was doing this I kept thinking what are you doing, OMG stop but I kept crying and babbling. It did not last that long but it seemed like forever. I never got a hold of anyone at hospital. My question for the hospital was if authorization came in Monday could he have surgery on 26th. I called John around 5 PM and told him I had no luck contacting anyone regarding surgery. Now this is the best part he says to me well I been thinking it will be OK to wait one more week. I can have colonoscopy this week and surgery next. It will give me one more week to feel better and eat more (hoping to gain a few lbs). I say to him good I am glad that you are OK with delay then he asks what is wrong with me (I guess he heard in my voice) what had been going on the last couple of hours. I burst into tears with John and I start all over again. One of my employees comes in my office to check on my again OMG! A very exhausting day, on a good note we went out to dinner at a seafood restaurant on the beach sat outside (it is very hot here in Florida) but it wasn’t too bad. John is so skinny that he is cold all of the time. He ordered Shrimp Alfredo he finished all of the pasta and most of the shrimp (he always takes home a little bit of the protein from his meal for the dog) when we got home he had cake and ice cream. He could not have ate all of that a week or two ago. So he is better I just don’t think he sees that he is better yet. We had a nice meal (well mine was not very good) I had a good time with John sitting outside enjoying the evening and I had a couple of glasses of wine LOL
WOW what a roller coaster. I don’t know why I fell apart it is not a big deal to wait one more week; it was just his voice when he first called. I should know better I have been married to him for 32 (all most 33) years. I have learned not to react to his first reaction but today I FORGOT, silly me. One more day on the roller coaster but tonight at the beach I was off the ride for a couple of hours.
Thanks everyone for listening, Love you all! Erica
PS- I hate insurance companies!