Those with FlexiTouch MLD
Any thoughts?
Comments
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New one on the way!
Just talked to them and there is a new upper body garment on it's way - should have it Monday or Tuesday. When I explained what had happened to it, I was told immediately that a new one would be on it's way this afternoon. I thought that they might want me to send the old one in to verify it's blown out but nope - just sending a new one.
Susan0 -
Susan, I have a Flexi-Touch alsoRague said:New one on the way!
Just talked to them and there is a new upper body garment on it's way - should have it Monday or Tuesday. When I explained what had happened to it, I was told immediately that a new one would be on it's way this afternoon. I thought that they might want me to send the old one in to verify it's blown out but nope - just sending a new one.
Susan
and have not had this happen. So glad, though, that the company is so easy to work with if something happens. I was told they have a full one-year warranty. After that, I don't know what happens if the machine breaks in any way.
Good luck with the new one.
Hugs, Renee0 -
My machine is within a yearmissrenee said:Susan, I have a Flexi-Touch also
and have not had this happen. So glad, though, that the company is so easy to work with if something happens. I was told they have a full one-year warranty. After that, I don't know what happens if the machine breaks in any way.
Good luck with the new one.
Hugs, Renee
My machine is within a year old (just less than 6 mths) so it's covered. After that VA will have to deal with them for me.
When I started explaining to her what had happened it seemed to me that this is not all that unusual. The 3 center body chambers 'blew' together from the bottom 1/2 up the distance up and never release. It's still poofed up sitting there but not quite as much.
They were definately NICE!
Susan0
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