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Gotta laugh sometimes

camul
camul CSN Member Posts: 2,537
in Breast Cancer #1
I got a letter from insurance, they couldn't process my claim for a wig because the invoice and prescription didn't state if this was an inpatient service. I called my insurance company, took 3 transfers 30 minutes of explaining that I did not go to a hospital or emergency room to purchase a wig. Finally the claims rep had to ask a supervisor to figure out that getting a wig is does not require inpatient services!

This struck me as so funny that it was actually worth the wait to experience how they were going to figure it out! The claim is now being processed:)
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Comments

  • disneyfan2008
    disneyfan2008 CSN Member Posts: 6,583 Member
    #2
    good news it it's being processed
    Bad news...they couldn't figure this out on their own..?
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  • chenheart
    chenheart CSN Member Posts: 5,159 Member
    #3
    Scary...most of these people
    Scary...most of these people not only vote, the pro-create, too!!! LOL
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  • ms.sunshine
    ms.sunshine CSN Member Posts: 707 Member
    #4
    chenheart said:

    Scary...most of these people
    Scary...most of these people not only vote, the pro-create, too!!! LOL

    Just think
    These people are required to have a college degree. Makes one wonder how they passed the exams to earn that degree.
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