Why can't I

mukamom
mukamom CSN Member Posts: 402
edited March 2014 in Colorectal Cancer #1
change the pic on my profile??? I delete the old one, upload a new one (which I have cropped) and when I submit, the old pic is still there. HELP

Thanks!

Comments

  • mukamom
    mukamom CSN Member Posts: 402
    #2
    Never mind
    I figured a way around whatever was not working. This is Robert.
  • KathiM
    KathiM CSN Member Posts: 8,028 Member
    #3
    Hey, Robert!
    What happens, according to CSN admin, is that the temp files stay behind on your computer...with the old pic....

    Fastest way to fix it is to delete your Temporary Internet Files...after changing the pic, of course...I don't even bother deleting the old one first...it works ok without doing that...

    Hugs, Kathi

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