What do you think of 4+ hours waiting time?

cinnamonsmile said:

Fire Their A*& if you can
I fired a clinic for incompentence,rudeness,unprofessionalism.In a nutshell, two oncologists failed to read my chart that I was having a double mastectomy and were preparing me for uneeded radiation until I TOLD THEM,the Harvard educated radilogist told me not once, but twice that the surgeon would only take the worst looking parts of my sausage link lump out(hence leaving the rest of the precancer sit there),one nurse and neurologist failed to inform me that I had a blood clotting disorder that makes me at risk for blood clots all over my body until my family dr. found the results (nurse called and said she knew about it when I was in the hospital with mastecomy but decided to wait until I was more recovered to tell me...dumba#$ and then argued with me when I told her my HEMATOLOGY oncologist was handling it and she didnt realize he hematology deals with the study of blood),the surg tech of my wonderful surgeon twice forgot to give her messages from me (one was being that I had a green discharge from one of my drain holes. when I told the surgeon the next day at the appt. the infection looked better, she replied, i didnt know you had an infection),my new psychiatrist refused to put me on any sleep aids, anxiety meds while going thru the cancer and all this crap (i get print outs of every time my bp was taken at every appt and you can see huge spikes in my bp while each fool messed with my medical care, the ps argued with me in the hallway that there was no release of info signed to communicate with my psychiatrist cuz reconstruction is so mentally anguishing ( there WAS a signed consent on the computer in my file, i called the med records dept and had THEM call the ps since they refused to believe me. the nurse called two days later and I refused to speak to her). The last straw was April 28, 2011. I was scheduled for an ooprhectomy because I can no longer take anything for my godawful periods that are so bad I have to take vicodin for cramps, etc. The afternoon before the surgery, the **** surg tech called to tell me that she didnt read the ins. paper all the way thru and didn't realize that I had to sign a consent form for sterilization procedures 31 days in advance until the ins. company called them and told them they would not pay for the surgery. I went bullistic all over the clinic. Next I saw an ob-gyn at another clinic to discuss ooprhectomy. She was fired within minutes when she argued with me that DCIS is NOT CANCER, that it is pre-cancer, I fired back that by the time it gets to DCIS the cells have mutated into a true cancer, a step past atypical ductal hyperplasia and that it is PRE-INVASIVE NOT PRECANCEROUS.Told her that if that was her opinion she will not be my dr. and is fired and I stormed out. MY family dr. in may, referred me to the pain clinic for my severe PMPS, I talked to the ins lady, then the receptionist told me they will contact me for an appt. A month later, no word, my family dr calls their office and is told that they repeatedly contacted me and I didn't respond..ughhhh...I told my family dr. I did. The **** called, I called her back and left a message I spoke to her in May on the friday she left at 3.30 pm cuz the appt desk tried to call her to straighten something out and even left a message for her!!So because of her its taking me from May to July 1st to be seen. I now document everything and get copies of all records and dr communications. Thanks for lett me vent too, this crap is driving me crazy. I already have a severe anxiety disorder, depression, bipolar and if it wasnt for my loving partner, I think I would be in the psych ward again. the cancer was a breeze compared compared to the treatment of some medical personnel. Good luck and I hope you can find someone that you can trust for your treatment.

mwallace1325 said:

Unless they
Unless they have a reputation of literally curing cancer, I'd be sooooo out of there. A small wait seems reasonable but I don't think I've ever waited longer than 10 minutes to be initially ushered into a room.

Records should be computerized so if a file is misplaced, the entire office doesn't have to stop. It seems like they're not only archaic but totally disorganized.

Hopefully you can perhaps find another onc. who's staff will be a little more organized and patient friendly.

marge