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Well, we complain when CSN is slow :) So thank you it's seems to now be fixed :)

Tim6003's picture
Tim6003
Posts: 1490
Joined: Nov 2011

Well the last two weeks the CSN site has really been easy to get on and I have had no errors or problems...and since it's our nature to complain when it's not easy....I just wanted to say a big THANK YOU to those who have worked hard to get us back up.

I have been busy with the ski season here in resort town :) ...so I have not been on as much as I would like and when I do it's later in the evening ....

....but thank you Greta and all the others behind the scenes..

 

Tim

Billie67's picture
Billie67
Posts: 834
Joined: Jul 2012

That's all.
Billie

phrannie51's picture
phrannie51
Posts: 3601
Joined: Mar 2012

last night, the site went down and swallowed it and didn't come back up for an hour....LOLOLOLOL.....I was going to agree with you, but now I"ll just say "it's better".....and ask them to keep working on it.....ha!

p

Mrs. Sarge
Posts: 198
Joined: Apr 2012

I too had problems with slowness and just went down completely....frustrating when you're wanting to check up on someone or reply.  It's better today, however!!  Hope it lasts!!

P.....you look much younger than your age!!

Mrs. Sarge
Posts: 198
Joined: Apr 2012

Is that a new baby girl?  Just wondering? Darling picture!

fishmanpa's picture
fishmanpa
Posts: 1098
Joined: Jan 2013

I nearly lost it when I read your post P... Funny stuff! I'll stop at that as the thread could go south real quick...

"T"

blackswampboy's picture
blackswampboy
Posts: 341
Joined: Jul 2012

still bounces between fast and slow for me. but haven't seen any of the old error messages for quite a while, knock on wood.

there'd be an easy way to know if it had been fixed: in a perfect world, they'd post a message telling us and thanking us for our patience. Innocent

greta's picture
greta
Posts: 239
Joined: Jun 2000

I had posted the update below on many of the boards Wednesday when I learned that site performance was in decline again. It seemed best to delay posting more updates until I found out what was wrong.  Apparently the site has been under heavy attack by spammers with some frequency and that there are numerous ways spammers can interfere with site performance. This was the top priority being addressed yesterday. I don't know the present status, but the site has been fine for me all day: I hope it's an indicator of good headway in dealing with the problem. 

I apologize to everyone for not having communicated sooner. You have been more than patient under the circumstances.

At this point, all of the content that was missing following the upgrade has been restored with the exception of private messages. There has been an ongoing investigation for several weeks that has yielded variable findings. But to make a long story short, it appears that it will be possible to restore at least some messages. That is all that can be reported at the moment because the investigation is not finished. I just wanted to let you know that the level of effort being devoted to it has in no way diminished. It is well-understood how important the private messages are to you, and you can be assured that there is a strong commitment to reach the best possible outcome.

Another ongoing effort is improvement of site performance. The consensus seems to be that, overall, it is better now than it was prior to the upgrade. However, steps are being taken to further improve it in the next couple of weeks.

In the interim, other technical issues are being addressed as they are identified, and ways to improve responsiveness to technical concerns and better meet your needs in the future are being discussed. Additionally, we are planning a formal evaluation of CSN this year.

Thank you again for your patience.

Warmly,
Greta
(aka Your CSN staff)

p.s. The man in the picture is my father. He was in his late 70s when this photo was taken in a Texas cotton field.

blackswampboy's picture
blackswampboy
Posts: 341
Joined: Jul 2012

we appreciate all of your efforts, your Dad has nothing on you for doing a hard job.

the site is very valuable to all of us.

greta's picture
greta
Posts: 239
Joined: Jun 2000

for the thought, Tim. Smile

Skiffin16's picture
Skiffin16
Posts: 8053
Joined: Sep 2009

Greta...., I did see your CSN Update on other boards a few days ago.... But too realize that like BSB says, performance has been a little spotty...

Most of the time it's much improved, but still on occasion can be slow...

Hopefully with continued efforts from IT and continued support, it'll improve even more...

Being here nearly four years now, I too had a lot of PM's from survivors no longer with us... But it is what it is, and nothing can be changed... I know that in no way would any messages had been lost if it were in your control..

And to the others that complimented you and the site, I agree as I have always, thanks Greta, you're the best...

Always~John

 

Tim6003's picture
Tim6003
Posts: 1490
Joined: Nov 2011

getting on after 11pm MST  :)  jk

 

Thanks Greta for all you do....

 

Oh,  the picture of the little girl the daughter of an employee of mine who stopped in to visit....I am a big 'ol goop around babies.....I have five of my own but we always wanted more...but at 49 having a 2 year is a challenge bc the 2 year old has a hard time keeping up with me ...hahahahahhahahahaha....

 

If I ever live to see my grandkids (my oldest is my daughter -14 -) I would be such a big 'ol sap it would be down right embarassing... :)

 

Tim

fisrpotpe's picture
fisrpotpe
Posts: 1317
Joined: Aug 2010

always thanks being sent for this site, for everyone who needs help, to the caregivers and fighters, and those who continue to want to help those in need

i will be honest, i believe it is alot like it was before the update, very random. today i got on at approx 6 am central time USA and took some time to link in and sign me in. shows only 7 members on. a day or two ago showed 16 members and it clicked right in. not saying if it is worse or better just saying what it is from my small world of viewing. 

big thankyou to Greta and those here trying to make is better in anyway shape or form. 

go out today and every day and make it better for all those around you!

john 

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