CSN Login
Members Online: 20

Site Issues - I emailed Greta

jimwins's picture
jimwins
Posts: 2000
Joined: Aug 2011

FYI: I emailed Greta politely about issues with this site.  They are genuinely concerned and are making efforts to improve things.  I just wanted to share the message with you and offer my thanks to Greta for her response.

(Paste of message)

================================

Hi Jim,

It's very disappointing that the site performance has not improved with the upgrade to the later version of Drupal as expected. The developer enabled caching yesterday in hopes that would take care of the problem. No such luck. Now they are going to install some kind of module that Drupal has that is supposed to help. IT has also ordered a new server and I forget what else. They are really trying hard to find solutions. It has been one thing after another. But I know they have been working on it every single day since the upgrade...including Christmas Day, New Year's Day, weekends, and some of our vacations over the holidays. I know because I've being doing the same. We have daily conference calls. Of course, we know it's very tough on you members, too, and I'm so sorry about it.

jimwins's picture
jimwins
Posts: 2000
Joined: Aug 2011

Bumping up.

allmost60's picture
allmost60
Posts: 3162
Joined: Jul 2010

Thanks Jim, and thank you Greta. I figured someone was probably working on the problems. I got on pretty quickly tonight. Sue

Subscribe with RSS
About Cancer Society

The content on this site is for informational purposes only. It is not a substitute for professional medical advice. Do not use this information to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider. Please consult your healthcare provider with any questions or concerns you may have regarding your condition. Use of this online service is subject to the disclaimer and the terms and conditions.

Copyright 2000-2014 © Cancer Survivors Network