Jan 14, 2013 - 5:16 am
Here is what I have done so far to get a hot cattle prod to the right place on the right person to get this site running well and getting the lost messages restored.
I found the following contacts within the ACS IT organization.
Jay Ferro - CIO
Gabriel Lewis - Director Enterprise Data Center
Keith Weller - VP Infrastructure and Operations
Jeff Brazier - Director Enterprise Architecture
I left voicemails for each of them using the main corp number (404) 320-3333, explaining how slow and unresponsive the system has been and how personal messages have been lost. I asked each to forward my voice message or leave me a contact who may be able to help resolve these issues.
I encourage all those who care about this site and want it cured of its current ills to do the same. I am certain if they get enough calls things will get fixed sooner rather than later.
My plan is if I hear nothing toward the end of the week, I will start firing letters to the other C-levels in the organization as well as to corp media contacts suggesting it would be better they resolve this before it became fodder for public news agencies.