Cancer Survivors Network

I need suggestions if anyone has any. My dad is in a nursing home because he is slowly passing from a brain tumor. He has been there 3 1/2 months. The first month everything was good. After that I started to notice that his room was not getting cleaned and I would find old urine on the floor.He would have the same clothes on for days at a time and he was not being cleaned up. I complained about this and things started to change. 2 weeks ago he received a 2nd degree burn on his hand from the broken vent next to his bed. His hand fell into the vent and stayed there around a hour before Hospice found it. The vent has been broken since he's been there. I also found out that he has 2 bedsores on his back and one on his foot. He has doctors orders that they are supposed to take him out of bed 3 times a day and they have not been doing that either. I have complained and they have not done anything. My cousin went in a couple of days ago and had had enough and ripped the nurse and cna, she told them she wanted my dad moved to another room and within the hour he was moved. I feel so powerless when it comes to this place. I see my dad every other day and they know that I am there watching, but they don't care. I need advise on who to complain to to make things better for my dad and everyone else in the nursing home. Any suggestions would be wonderful.