Why can't I

mukamom Member Posts: 402
edited March 2014 in Colorectal Cancer #1
change the pic on my profile??? I delete the old one, upload a new one (which I have cropped) and when I submit, the old pic is still there. HELP



  • mukamom
    mukamom Member Posts: 402
    Never mind
    I figured a way around whatever was not working. This is Robert.
  • KathiM
    KathiM Member Posts: 8,028 Member
    Hey, Robert!
    What happens, according to CSN admin, is that the temp files stay behind on your computer...with the old pic....

    Fastest way to fix it is to delete your Temporary Internet Files...after changing the pic, of course...I don't even bother deleting the old one first...it works ok without doing that...

    Hugs, Kathi