City of Hope, anyone been there?

Contemplating City of Hope for Mark although he has to go through exetensive screening and must "qualify" before even getting an appointment. Isn't being sick as hell enough of a qualification? Mark has no insurance other than the crappy County Hospital Ins. so this is coming out of his/my own pocket. Wouldn't mind if anything would work. Please, anyone, let me know if you've been there or know anyone that has.