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CSN Chat Room Now Blocked By Java

cinnamonsmile
Posts: 1042
Joined: Dec 2010

I have been getting messages from Java recently that in the future, it would no longer be allowing the CSN Chat Room access due to security risks.

I updated my Java this evening, and tried to enter the chat room. Java is now blocking access to the CSN Chat Room with the new updated Java.

CSN will have to fix the conflict so Java will allow the CSN chat room to function.

Thank you.

 

greta's picture
greta
Posts: 239
Joined: Jun 2000

Thanks for the information.  I'll forward it to the web support team.  I haven't uploaded the latest version of Java because I'm getting in with Version 6 Update 17 with no problems. 

Greta

cinnamonsmile
Posts: 1042
Joined: Dec 2010

Like I told you before, Greta, I had been getting warnings from Java for months stating that in future Java releases would block "unsafe" applications when logging into the CSN chatroom.

With the newest update, Java blocks programs which it deems are unsafe. e CSN chatroom an unsafe application.I don't know how I got around and changed settings in Java to let me in the chat room. But it shouldn't be that hard to get in.

So many many can't get in the chatroom. What a shame.

BTW, I use a computer not a mobile device. Others that I know can't get in the room also use computers.

tufi000's picture
tufi000
Posts: 436
Joined: Jun 2005

the error I am now getting is the security level has blocked java here.  I added as an accepted trusted site in both places and it still doesn't work.  But the room has always been empty since all my friends from here on FB can't get in since before today too.  Come on Greta!  The room is as dead as a dinosaur.

sherry

greta's picture
greta
Posts: 239
Joined: Jun 2000

I can get in fine. Just tested it again. I didn't get a security message. Are you able to send me a screenshot or copy and paste the message you're getting so I can send it to IT?

Are you on a mobile device when trying to access chat? 

Thanks,
Greta

beatlemike
Posts: 54
Joined: Jul 2005

I used to visit the chat room quite a bit a few years back but have not done so for a few years. Now when I click the chat my screen comes up blank and says we were unable to return you to cancer.org.

tufi000's picture
tufi000
Posts: 436
Joined: Jun 2005

Greta I sent a screen shot to your email

 

Sherry

Alexandra's picture
Alexandra
Posts: 1198
Joined: Jul 2012

I get Java security message, and after selecting "Run", chat room opens fine. An empty lonely place. Never seen another soul in it.

Sometimes people click on "Create" instead of "Send" and generate nuisance rooms. How to delete a room if one was created in error?

I would also align Rooms names with Discussion boards' names. Welcome screen "Now talking in rectal" or "Now talking in breast" is not particularly attractive.

 

cinnamonsmile
Posts: 1042
Joined: Dec 2010

I was able to change something in my Java settings to allow me to get in. But I can't remember what could tell others.

Obviously there is something wrong because so many many more are unable to get into the chatroom. Seems only a few are able to get in! Many have gone to Facebook group chatting because members can't get in the CSN chatroom.

I play card games on Yahoo and NEVER have had Java issues on there, but yet CSN seems to continually plagued by Java issues for so many members wanting to use the chatroom and has had them since I started coming here in 2010.

It is a darned shame there are so many problems with Java and the CSN chatroom, not only for the old timers, but any newcomers. 

greta's picture
greta
Posts: 239
Joined: Jun 2000

The chat application vendor's response to this problem is:  

We are continuing to work through this issue.  The Java update introduced a bug to CS [Chat Space]which is affecting some customers and end users. 
I will keep you posted on progress.  Thank you.
 
I will continue to push for resolution. In the interim, all I can do is apologize - which I am painfully aware is no consolation.

tufi000's picture
tufi000
Posts: 436
Joined: Jun 2005

We all appreciate you Greta. Honest! thanks for your efforts

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