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Problems

jazzy1's picture
jazzy1
Posts: 1387
Joined: Mar 2010

Perfect timing as I've been having many problems for the last 2 weeks logging on.  It seems to take time over time to even get the site to pull up, and many times I simply give up and come back another time.  Seems to be more problematic over the last few weeks and wondering if they're more members and many trying to log on at same time?

.  from my main home computer

.  Internet explorer

.  log on morning, afternnon or mid evening -- can tell you exactly what times

.  csn.cancer.org 

.  troubles logging onto site after putting in my passcodes, etc,  Keeps churning before the full discussion site pulls up, if at all.  May take multiple times before I can get to the site for my group under the discussions boards side

If nothing else, I'm curious if others are having the same issues, or just ME....my computer or internet connection?

Thanks!

Jan

'

lovesanimals's picture
lovesanimals
Posts: 1227
Joined: Sep 2011

I've been having the same problems over the last few weeks.

Kelly

 

 

RKMikulski's picture
RKMikulski
Posts: 34
Joined: Apr 2013

Same problem. Gets so annoying I just stop trying to log on. 

ob66
Posts: 214
Joined: Apr 2010

Agree. I hope greta and staff prosper from this advice, for it matters not how powerful your computer, it takes forever to get on the most of the time. A quick entry is the exception. And yes, there have been times when so slow that I have literally given up.

Bob

NoTimeForCancer
Posts: 411
Joined: Mar 2013

and sadly, the same resolve.  I stop trying when there are things I would like to respond to.  I would like to mention to others that I found this site but hesitate to tell people when these type of issues pop up.

Eims's picture
Eims
Posts: 409
Joined: Feb 2013

yep me too and now it wont let me change my profile pic.....anyone else had this problem?

jazzy1's picture
jazzy1
Posts: 1387
Joined: Mar 2010

great to know it's not just me as I didn't think it was.  I have other sites I go to, but only click the link one time and I'm there.  So....now what????  Agree many times I simply give up as well and bet a few days in a row I simply couldn't log on at all.

 

Skiffin16's picture
Skiffin16
Posts: 8058
Joined: Sep 2009

I was (as was nearly everyone), having similar issues mentioned above...

But for the last several days, logging in has been great, speeds are right up there, no lost connections or time outs....

WooHoo...

John

allmost60's picture
allmost60
Posts: 3155
Joined: Jul 2010

Last couple of weeks I had a terrible time trying to get on, but so far this week it's been working like a charm. No waiting at all. Smile (knock on wood)!  Sue

Texas_wedge's picture
Texas_wedge
Posts: 2807
Joined: Nov 2011

I imagine everyone has been having the same problems.  Many, I know, have done, on the kidney cancer forum. 

I guess that contention problems are a factor, at all times.  In Scotland, many hours ahead of the States, my problems don't seem to be quite as bad as for my friends on the kc forum who are Statesside.

Also, seems to be the case for us all that it's improved over the past week and there have been no signs of any spammer activity.

Well done, team!

Eims's picture
Eims
Posts: 409
Joined: Feb 2013

anyone else having problems changing their profile pics?

Alexandra's picture
Alexandra
Posts: 1198
Joined: Jul 2012

Eims's picture
Eims
Posts: 409
Joined: Feb 2013

thanks alexandra but its still not working for me Frown

greta's picture
greta
Posts: 240
Joined: Jun 2000

Eims,

Please check to be sure your image is in one of the standard file formats: jpeg, gif, or png. In addition, maximum dimensions are 150x150 and the maximum size is 3000 kB.

Best,

Greta

Eims's picture
Eims
Posts: 409
Joined: Feb 2013

hi greta, yes its the same size as the other pics i used so i don't know why its not working :-(

 

greta's picture
greta
Posts: 240
Joined: Jun 2000

And it is a jpeg, gif, or png file?

cinnamonsmile
Posts: 1049
Joined: Dec 2010

Greta, The EXACT SAME PICTURES that I was able to post on CSN before, are no longer postable on CSN. I don't know about anyone else, but I have VERY FEW photos that are 3,000 kb or less. I remember I had problems when the new CSN changed over, but the parameters were changed and I could post anything I wanted too. Now I can only post ONE picture of my empty lawn chair with an umbrella on it, which I no longer want.

I am using Windows 7 with a basic Nikon Digital camera, nothing fancy. The pictures are all jpeg,gif, or png files.

Skiffin16's picture
Skiffin16
Posts: 8058
Joined: Sep 2009

Try logging out, then logging back in... Even turning off your computer if Refresh doesn't work. Sometimes it changes, but you don't see the change if you haven't refreshed your browser.

John

Stabler
Posts: 47
Joined: Feb 2013

I've been having the same problem.  S

ometimes it takes so long that I just give up because I have other things to do.

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