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Trouble getting on and using site

coco2008's picture
coco2008
Posts: 406
Joined: May 2013

Is anyone else having trouble with this site?  It takes over 10 minutes to sign on and almost the same time to open and close different threads.  Some days it takes so long I don't get to sign in at all.

Is there anything that can fix this.  I even had Geek Squad work on it to no avail.  Help!

Sandy

lintx's picture
lintx
Posts: 456
Joined: Sep 2012

 

Everyone is having trouble w/it.  I couldn't log in until tonight.  It has been this way for a few days now.  Linda

cinnamonsmile
Posts: 1049
Joined: Dec 2010

There was recently a discusiion started about this. Within the responses, Greta, put in an explanation on what has been happening with the site. I will see if I can find it and bump it up for you.

VickiSam's picture
VickiSam
Posts: 8226
Joined: Aug 2009

Greta ... and team have been notified.

 

Vicki Sam

SIROD's picture
SIROD
Posts: 2121
Joined: Jun 2010

You must have missed my post asking the same questions and also Ritzy posted the same email that Greta (CSN board) replied in my post.  Here is Greta's reply.

CSN website performance problem

New

Unfortunately, spammers have once again targeted CSN. There have been almost continuous bot attacks on CSN, some so severe as to cause the site to go down (which is their goal).  Our IT team has been searching for and adding more security measures the last 4-5 days--night, day and through the weekend. Apparently, because we're an online community, have a high volume of visitors and have been the target of major attacks in the past, we are at high risk for future attacks. The IT team has a game plan to avert most of the attacks but I'm not sure of the timeline for completion. Very soon I should think.

As for people using CSN private messages to spam/scam you... If you get weird email that doesn't feel right or make any sense, please let me know immediately. Send me a CSN pm with the username of the person and the nature of their letter. In addition, you can post it on the board to give others a heads up. We've had men looking for women, women looking for men, people asking for money or other help, selling products and services, promoting themselves/their business, researchers recruiting subjects for studies, journalists wanting to interview you, media people enticing you to be in a film/documentary, trying to convert you to follow them in whatever they are doing or believe in, etc. CSN prohibits the use of its site for solicitation of any kind.

Best,
Greta

http://csn.cancer.org/node/260626

 

Ritzy aka Sue also posted the same reply that Greta had responded in my post.

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