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Site problems

greta's picture
greta
Posts: 239
Joined: Jun 2000

I apologize for all the problems with the site. Please post anything you find that needs fixing. I'm compiling a list of everything members have reported so far as well as my own findings. For example, I just discovered that I wasn't able to post a reply; I had to create a new topic.

I hope the issues will be resolved quickly.

Best,
Greta

AuthorUnknown
Posts: 1564
Joined: May 2006

Testing comment section

AuthorUnknown
Posts: 1564
Joined: May 2006

Posting comment without preview.

VickiSam's picture
VickiSam
Posts: 8219
Joined: Aug 2009

When I click on the "Resources" tab on My CSN Space, I get this error:
Fatal error: Unsupported operand types in /home/csnc001/public_html/includes/common.inc on line 1627

New Flower
Posts: 3914
Joined: Aug 2009

we need our automatic spell check on and regular spell check function.

sorry, chemo brain does not always work, we need help from technology

Still hope to get my messages back. It is my personal history and communications with manyYell

debi.18's picture
debi.18
Posts: 847
Joined: Jun 2011

All my previous emails are gone.  Would really love to have it back!  Had a lot of contact info in them

DebbyM's picture
DebbyM
Posts: 3295
Joined: Oct 2009

I need my friends list back, my private messages and favorites.  What in the world happened??????Yell

abrub's picture
abrub
Posts: 1528
Joined: Mar 2010

Loss of total email history is a problem.

Also, system is not sending notification of arrival of new email; I found mine by chance, when looking to see if history of emails had been restored.

Thanks, Alice

Ritzy's picture
Ritzy
Posts: 4384
Joined: Aug 2009

My favorites are still MIA :( 

salls41's picture
salls41
Posts: 340
Joined: Apr 2012

I get frustrated when I can not get into the site at all! I just coms back no response from server... I sure hope that has been fixed now! Thank you for the opportunity to post!

smalldoggroomer's picture
smalldoggroomer
Posts: 1181
Joined: May 2010

Trouble signing out and in. I think I sign out but when I come back I'm still signed in!!. Then it says access denied even if I sign out and back in at that time. But can go directly to discussion boards. Lost all my friends and mail. Also tried to add friends back don't see the tab to add friends.

cavediver's picture
cavediver
Posts: 607
Joined: Apr 2010

after getting 'denided' notice, I hit tab for update about me....and then Discussion Board tab, and only then I can see the page....  very frustrating....

hope it gets resolved soon...   thx, C

DebbyM's picture
DebbyM
Posts: 3295
Joined: Oct 2009

I have trouble signing in and I still can't tell if any of my friends are online.  I really don't like the avatar pics next to their name on the home page. It takes up too much room and I know what their pics look like anyway.  And, my favorites are all gone.

Rague
Posts: 3257
Joined: Aug 2009

There is now a 'tool bar' showing to supposedly use when posting but it doesn't work.  There are several sites I go to - primarily horse ones - that have the same bar at them that do work - but this one doesn't.  Actually it's a lot harder to make a post with it there.  (There is 'something at the bottom that comes up and says "Path:p"  What in the Sam hill is that?)

dianehelen's picture
dianehelen
Posts: 131
Joined: Nov 2012

Posting from a tablet or phone is impossible with the posting window toolbar. But right under the window, you can click "disable rich text" and it brings back the plain posting window. Path:p is an html element cue. It means you are in an edit mode for an html element of < p > , which is for paragraph. Again another really poor indication of how this upgrade was concocted. This is not something general forum posters need or want to see

New Flower
Posts: 3914
Joined: Aug 2009

Dear Greta,

please give us update.

I could not send a pm to my friend. All functions related to emails are lagging

Double Whammy's picture
Double Whammy
Posts: 2259
Joined: Jun 2010

Dear Greta-

I was hoping this "upgrade" would address the problems with accessing the site.  Sometimes it's impossible.  Sometimes I can get to the site, but not the board.  I so hope that can be fixed some day soon.

Thank you.

Suzanne

 

 

VickiSam's picture
VickiSam
Posts: 8219
Joined: Aug 2009

CSN --  Thank you for the upgrade to our site -- I just notice posted avatars next to 'my friends' name -- pretty cool.

I am enjoying the new format -- it took a few days to adjust, but I am having fun with all the new gadgets and tools.

 

Vicki Sam

Jean 0609's picture
Jean 0609
Posts: 2305
Joined: Jun 2010

I've had a hard time logging on today.  The other days haven't been too bad.  However, I tried several times today and this is the first time I actually got on.  Seems it is back to being slowwwww.

 

Rague
Posts: 3257
Joined: Aug 2009

I've had problems this afternoon and night - til now - getting 'here'.   All the other sites I go to had no problem getting in but here no way.

cinnamonsmile
Posts: 1040
Joined: Dec 2010

For the most part, the site has been running a bit faster for me. Sometimes I am surprised by how much faster. I do notice for me it varies by browser as well. Chrome used to be faster for this site, but I am having Java problems with it, so I need to use IE.  But occasionally, I get the lag on the site as well.

New Flower
Posts: 3914
Joined: Aug 2009

Hello greta and CSN administration,

 I am a very sweet and patient person I cannot wait and ready  to giving up

Open letter to CSN administration, American cancer Society and software company, CSN server holder.

We have been waiting for more than two weeks now. Please invest in powerful server and make this site workable and helpful. For many members it is the only emotional and phycological support, source of information and the way of talking to friends. It has been unacceptable,expecially for people who cannot leave home, undergoing hard treatments have limited mobility and going through enotmous hardship.

There is no communication from CSN administration about future outlook. No updates, timeline and information about potential improvements. If you cannot fix it, at least communicate with us.

Looking forward to hear from you. I did contact CSN a week ago, no surprise here nobody answered. 

New Flower

sea60's picture
sea60
Posts: 2601
Joined: May 2010

It seems we have taken several steps backwards (technology speaking) as the "upgrade" seems more like a downgrade. This site is far too important to lose members because it is simply not user friendly. I really hope there is manpower and monies to truly upgrade this site or at the very least, revert it back to what it once was.

Hope everyone hangs in there.

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