Feb 19, 2010 - 9:32 am
On Tuesday of this week I was told by my Dentist that I needed a tooth extracted. According to my Oncologist if I were to be put in the position to having a tooth extracted I need to have him arrange for a specialist to do this because I have undergone Chemo and Radiation treatment. I reminded my Dentist that I needed to do this and when I got home I called my Oncologist's office to make arrangements. I also asked to speak to him. Well, of course he was much to busy to speak to me at that time, but of course the information would be relayed to him and they would be in touch with me. It was the next day when I got a return call from his office and was told I needed to call a dental care office some 120 miles from where I live to make arrangements, or have my Dentist call them. Well, I am relatively certain that they would have had to contact my Dentist if I had called, so I had my dentist call them. However, during this short non-personal conversation with my Oncologist's receptionist/secretary I was told he didn't call me back himself because he was 'so busy' this week having been on vacation last week. What?? I think I would have lied rather than told a cancer patient the reason his/her physician couldn't take the time to speak to them on the phone was they had been on vacation. When I said I had a problem getting to Roanoke, some 120 miles from where I live, she responded "A lot of our patients have social issues". I didn't realize my possible inability to get to the office they wanted me referred to was a 'social issue', but I am certainly glad to know that now. My problem with all this is: April will be the 6th anniversary of my being under this particular Oncologist's care. In that time I have called and asked questions, for example, after 5 weeks of radiation treatment to my throat I finally called and asked if I could get something for pain. I was hurting so bad I could not stand it anymore. The first words out of this same receptionist/secretary's mouth was "What are you taking now?" My response, "Nothing". So much for keeping up with what is going on. But other than that, In all this time I have only called and asked to speak to him directly or have him call me back 4 times. And do you know how many times I have spoken to him on the phone in 6 years in my so outrageously numerous requests? None. Approximately a year ago I had a PT Scan. When I got home sometime in the afternoon I was washing dishes and noticed that the tips of 2 of my fingers on my right hand were sensitive to the dish water. I looked and literally had a blister on one finger and the other was red, as if i had burned them on something. I searched my memory for a day and concluded I had not burned them. Two days later I called to ask if the PT Scan could have caused this; but my mistake was asking to speak to my physician. I waited til the end of the work day to call so I would not be interrupting his busy schedule. The same receptionist/secretary spoke to me. There was not a chance I was going to talk to the oncologist. She was so emphatic and rude that I wasn't about to discuss my query with her.