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help CSN FEEDBACK--this is affecting real people

K_ann1015's picture
K_ann1015
Posts: 555
Joined: Aug 2009

I sent this to CSN feedback---maybe it will make a difference???:

K_ann1015 sent a message using the contact form at
http://csn.cancer.org/contact.

Hi---you may have gotten this info already but for that last few days the
Esophageal cancer area of this web site is getting unknown posts from
"anonymous" or "username 32", but they are spam like---hitting numerous
posts at once and almost seeming nonsensical. Also--one can not respond to
them directly for some reason.

It is a shame, because important posts that day were ignored because of
all the nonsense going on... it may seem a light-hearted joke to who ever
is doing it, but for those looking for info or support at such a critical
time in theirs or a family member's life---it is a Shame!
How can we prevent this apparent mis-use of the web site in the future?

Betty in Vegas's picture
Betty in Vegas
Posts: 311
Joined: Jul 2009

It happens to nearly every message board once in a while. We have had a few doozies at the one I moderate. I think the administrators here were right on it when it happened. They did a good job of cleaning it up, which is all we can really ask.

Even with restrictions in place to keep spammers out, the reality is, message boards like this are open to the public, and much like people who you public parks and leave graffiti, there are a few bad apples.

The best thing to do is to hit "report as offensive" or "alert" (depending on what the message board button says) so the moderators know there is a problem quickly.

Sad really, that even boards such as these are prime targets for these types of people.

MOE58's picture
MOE58
Posts: 649
Joined: May 2009

I too reported it also, I am glad you posted something to them also, hopefully this will take care of it, now lets see who we can help after all this stuff,

thanks

ps i have the grandkids so will check later on people.

moe

greta's picture
greta
Posts: 242
Joined: Jun 2000

Thanks to all of you who flagged/reported the spam. The member's account was deleted and we're looking to how this can be prevented in the future.
Greta
Your CSN staff

MOE58's picture
MOE58
Posts: 649
Joined: May 2009

thank you so very much this was terrible. We appreciate everything you did/do for us.

Thanks
Lori aka MOE

greta's picture
greta
Posts: 242
Joined: Jun 2000

When an account is deleted, all posts attributed to the account are deleted. If the deleted member has/had the last reply in a discussion thread, it attributed to "anonymous" on the discussion board page--although there is no longer a post there. I can see where this may be confusing to members.
Regards,
Greta
Your CSN staff

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