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LTD denial



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New Flower
Posts: 2687
Joined: Aug 2009
August 22, 2009 - 1:09pm

I am a cancer survivor; I was diagnosed with breast cancer stage 3 about at the age of 46. Over the past 12 months I had four surgeries, six chemotherapy treatments, 8 weeks of radiation and currently on hormone therapy. During my cancer treatments I was on Short Term Disability paid by my employer. After I exceeded my short term disability I applied for and was granted long term disability insurance under my (employer's group plan provided by The Standard insurance company.
While I have been in recovery dealing with several side effects of cancer treatment, after two and a half months my LTD benefits were suddenly terminated by The Standard. Unfortunately, I gave The Standard permission to obtain my oncologist chart notes, which resulted in The Standard taking the notes out of context, misinterpreting them, and using them to justify the cancellation of my claim. I would definitely like to appeal the Standard insurance company's decision on my claim.
Please provide any suggestions or advice how to approach my appeal?

VickiSam's picture
VickiSam
Posts: 5561
Joined: Aug 2009
August 22, 2009 - 1:28pm

I unfortunely can't help you with insurance information, as I have newly been dignosised with breast cancefr. However, I will offer you good thoughts and prayer.

A few bc sisters will post, vaulable information.

DianeBC
Posts: 3040
Joined: Jun 2009
August 22, 2009 - 6:04pm

Hi and welcome. I hope you get everything fixed with your insurance company.

Hugs, Diane

lolad's picture
lolad
Posts: 619
Joined: Jun 2009
August 22, 2009 - 9:21pm

You definatly need to file an appeal. I am so sick of these insurance companies making it almost impossible to get the proper care, meds or in your case your pay that you deserve. I would contact someone in your human resources dept and ask them how you go about an appeal or maybe contact a legal aid and maybe they could give you some free advice. I hope it works out for you. Heck, maybe someone at ACS would know what you could do. They do have alot of services for us. Good luck.

laura

New Flower
Posts: 2687
Joined: Aug 2009
August 23, 2009 - 1:16pm

Thank you very much for the welcome and suggestions. To contact HR is a good idea. Yes, insurance companies only want us to pay premiums. When we need benefits being paid, they cut us off. I am looking for a good legal council who is specialized in cancer patients. I was not able to find any references on ACS website. Please any ideas